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Samantha Faye & GMA

Thank you for visiting Samantha Faye! 

Please take a moment to read the below terms and conditions related to this Good Morning America sale.


IN GENERAL:  This special Good Morning America promotion begins at 8:00 AM on Thursday, 2/6/2014 (EST) and concludes at 11:59 PM Sunday, 2/9/2014 (EST). Upon completion of your order you will receive an email confirmation; please then allow up to 7-10 business days (one business day after date of purchase) to receive your order.  Please note the shipping lead times quoted at the time of order placement.

NOT INCLUDED IN THE GMA SALE:  This GMA sale applies to the select Samantha Faye items specifically shown on the GMA webpage, www.shopsamanthafaye.com/collections/gmaOrders placed today can certainly include other pieces from our website however any such pieces will ship when ready and the time frame varies per piece. Samantha Faye shall send any GMA-related orders out right away and follow up with another shipment, via complimentary shipping, once any additionally ordered items are ready.

STOCK AVAILABILITY:  Please note the quantities in this sale are limited and items may quickly sell out.  In the event an item you wish to purchase is sold out you will see a notation that the product is on back order. If this is the case, you can still purchase and will receive the product(s) within 4-6 weeks.


PAYMENT PROCESSING:  All orders placed on our website are charged right away for the GMA sale.
  This payment processing is automatic and is NOT merely an authorization. If you order an item on backorder, we will place a hold on your card and charge you upon shipment. 

SHIPPING: All shipments for this sale will be made via USPS Priority or First Class Shipping with Tracking Information. Upon completion of the processing of your order you will receive an email stating that your order has been shipped, along with your tracking number.  In the event your order contains multiple items with various shipping lead times (as quoted on the product page as well as in your order confirmation email), please expect to receive your entire order according to the longer lead time, if applicable.  Please allow some time for all shipping information to be updated by USPS after your initial ship notification is received.  

RETURNS:  For the GMA sale, Samantha Faye does not accept returns except for damaged jewelry.  If this is the case please see the customer service page on our website. 

CUSTOMER SERVICE INQUIRIES:  For a prompt response, please email all customer service inquiries to:  info@shopsamanthafaye.com -- Please be patient --   We do our best to answer all inquiries as soon as possible!  


FREQUENTLY ASKED QUESTIONS:

What are the materials is the jewelry? 

It is 14K Gold Plate or 14K Rose Gold Plate. Also, the pieces are available in Sterling Silver (.925) 

What is the length of the necklace?  

Necklaces can be worn from 16" to 18." You can simply place the clasp a the 16" loop or the 18" loop.  If you buy two you can always layer - one at 16" and one at 18" 

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